Tom Jannace Roofing, Inc.
18 Media Lane, Stony Brook, NY 11790tomjannaceroofing.com · Crawled 24 July 2026 · 20 pages checked
Crawled 24 July 2026This audit predates the 90-day comparison window, so it is not compared with other audited roofers. A refreshed audit is due. Why
65.5/ 100 customer access score
0100
Where this audit comes from
An automated crawl of tomjannaceroofing.com on 24 July 2026, reading 20 pages, with some rows from the shared business directory's earlier check of the same website. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | What the crawl recorded |
|---|---|---|
| Contactability | 18 / 25 | Found: Phone number, Click to call, Contact form, Emergency contact visible. Not found: Public email address, SMS or text, Live chat. |
| Booking | 8 / 25 | Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 20.5 / 25 | Found: Services, Business hours, Service areas, Emergency cover explained, Financing. Partly: Warranty. Not found: Pricing. |
| Trust signals | 19 / 25 | Found: Reviews shown, Team page, Project gallery, Certifications, Guarantees. Not found: Licence details. |
| Total | 65.5 / 100 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
(631) 751-4734 |
| Request an estimate | Yes |
Get Free Estimate |
| Book an appointment online | No |
The crawl did not detect it on the 20 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 20 pages checked.
|
| Find business hours | Yes |
Mon 08:00–18:00; Tue 08:00–18:00; Wed 08:00–18:00; Thu 08:00–18:00; Fri 08:00–18:00; Sat 09:00–15:00
|
| Find the service area | Yes |
across Smithtown, Mt Sinai, Hauppauge, Stony Brook, Nesconset, Kings Park, Saint James, and all of Suffolk County, NY. |
| Find warranty information | Partly |
Yes. We provide both workmanship warranties on our labor and manufacturer warranties on materials. |
| Find financing options | Yes |
Financing provided by Enhancify and its partner lenders. Subject to credit approval. Terms and rates vary by lender. |
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 18 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | (631) 751-4734 |
5 / 5 |
| Click to call | Found | (631) 751-4734 |
5 / 5 |
| Contact form | Found | Contact Tom Jannace Roofing |
4 / 4 |
| Emergency contact visible | Found | Call (631) 751-4734 even outside office hours we work to respond quickly to leak emergencies. |
4 / 4 |
| Public email address | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
Booking 8 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 7 |
| Estimate request | Found | Get Free Estimate |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Fields required | Found | Contact Tom Jannace Roofing |
2 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
Information 20.5 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found | We specialize in asphalt shingle roof installation, repair, replacement, storm damage response, skylight installation, and attic ventilation |
4 / 4 |
| Business hours | Found |
Mon 08:00–18:00; Tue 08:00–18:00; Wed 08:00–18:00; Thu 08:00–18:00; Fri 08:00–18:00; Sat 09:00–15:00
|
4 / 4 |
| Service areas | Found | across Smithtown, Mt Sinai, Hauppauge, Stony Brook, Nesconset, Kings Park, Saint James, and all of Suffolk County, NY. |
4 / 4 |
| Emergency cover explained | Found | Fast response, 24/7 emergency service, and a 100% satisfaction guarantee across every Long Island community we serve. |
4 / 4 |
| Financing | Found | Financing provided by Enhancify and its partner lenders. Subject to credit approval. Terms and rates vary by lender. |
3 / 3 |
| Warranty | Partly | Yes. We provide both workmanship warranties on our labor and manufacturer warranties on materials. |
1.5 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
Trust signals 19 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 6 |
| Reviews shown | Found | 4.9average 58+ reviews |
5 / 5 |
| Team page | Found | Meet Tom Jannace Founder & Master Roofer |
4 / 4 |
| Project gallery | Found | Gallery |
4 / 4 |
| Certifications | Found | Tom Jannace Roofing, Inc.is a GAF-certified residential roofing contractor headquartered in Stony Brook, NY and serving all of Suffolk County since 1990. |
3 / 3 |
| Guarantees | Found | Fast response, 24/7 emergency service, and a 100% satisfaction guarantee across every Long Island community we serve. |
3 / 3 |