Valley Pro Roofing
201 Maddux Drive, Pikeville, NC 27863valleypro-roofing.com · Crawled 25 July 2026 · 20 pages checked
Crawled 25 July 2026This audit predates the 90-day comparison window, so it is not compared with other audited roofers. A refreshed audit is due. Why
47.5/ 100 customer access score
0100
Where this audit comes from
An automated crawl of valleypro-roofing.com on 25 July 2026, reading 20 pages, with some rows from the shared business directory's earlier check of the same website. How the audit works explains what it reads, what each result means and where each one comes from.
Found published, with the words and page it came from
Not found the crawl did not detect it
Not determined we could not tell either way
Score breakdown
| Category | Score | What the crawl recorded |
|---|---|---|
| Contactability | 17 / 25 | Found: Phone number, Click to call, Contact form, Public email address. Not found: Emergency contact visible, SMS or text, Live chat. |
| Booking | 8 / 25 | Found: Estimate request, Fields required. Not found: Online booking, Real time slots shown, Confirmation shown, Mobile booking flow. |
| Information | 17.5 / 25 | Found: Services, Business hours, Service areas, Emergency cover explained. Partly: Warranty. Not found: Financing, Pricing. |
| Trust signals | 5 / 25 | Found: Reviews shown. Not found: Licence details, Team page, Certifications, Guarantees. Not determined: Project gallery. |
| Total | 47.5 / 100 |
Customer task test
The tasks a first-time visitor comes to the website to do, worked out from the checks below.
| Can a customer… | Result | What the crawl recorded |
|---|---|---|
| Call the business | Yes |
(919) 221-2024 |
| Request an estimate | Yes |
Call Now For A Free Estimate |
| Book an appointment online | No |
The crawl did not detect it on the 20 pages checked.
|
| Send a text message | No |
The crawl did not detect it on the 20 pages checked.
|
| Find business hours | Yes |
Mon,Tue,Wed,Thu,Fri,Sat 07:00–18:00
|
| Find the service area | Yes |
Serving Goldsboro, Pikeville, Greenville, Wilson, Smithfield & the surrounding areas |
| Find warranty information | Partly |
we stand behind our work with strong warranties and responsive service |
| Find financing options | No |
The crawl did not detect it on the 20 pages checked.
|
Every check
All 26 scored checks, with the points each earned out of the 100.
Contactability 17 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Phone number | Found | (919) 221-2024 |
5 / 5 |
| Click to call | Found | (919) 221-2024 |
5 / 5 |
| Contact form | Found | Get in Touch |
4 / 4 |
| Emergency contact visible | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 4 |
| Public email address | Found | valleypro.inc@gmail.com |
3 / 3 |
| SMS or text | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
| Live chat | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
Booking 8 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Online booking | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 7 |
| Estimate request | Found | Call Now For A Free Estimate |
6 / 6 |
| Real time slots shown | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 5 |
| Confirmation shown | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Fields required | Found | Schedule a Free Estimate Today |
2 / 2 |
| Mobile booking flow | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 2 |
Information 17.5 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Services | Found |
Get a free inspection
|
4 / 4 |
| Business hours | Found |
Mon,Tue,Wed,Thu,Fri,Sat 07:00–18:00
|
4 / 4 |
| Service areas | Found | Serving Goldsboro, Pikeville, Greenville, Wilson, Smithfield & the surrounding areas |
4 / 4 |
| Emergency cover explained | Found | Valley Pro Roofing offers 24/7 emergency roof repair services to quickly address storm damage, preventing leaks and further structural issues. |
4 / 4 |
| Financing | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Warranty | Partly | we stand behind our work with strong warranties and responsive service |
1.5 / 3 |
| Pricing | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
Trust signals 5 / 25
| Check | Result | What the crawl recorded | Points |
|---|---|---|---|
| Licence details | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 6 |
| Reviews shown | Found | Michael and his guys did an awesome job on my building. |
5 / 5 |
| Team page | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 4 |
| Project gallery | Not determined |
We could not determine this.
It cannot be assessed from what the crawl records.
|
0 / 4 |
| Certifications | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |
| Guarantees | Not found |
The crawl did not detect it on the 20 pages checked.
|
0 / 3 |